Plains State Bank recognizes the importance our customers place on privacy and the security of their personal information. Our goal is to protect your personal information in every way that we interact with you, whether it's on the telephone, in our lobby, at one of our ATMs, or on the Internet.
We think it is important for you to be informed of the policies, procedures, and security measures we have in place to safeguard your personal and confidential information. We have developed this policy to help you to understand the steps we take to protect your personal information.
How we Gather Information
As part of providing financial products or services, we may obtain information about our customers and consumers from the following sources:
- Information we receive from you on applications, emails, or other forms;
- Information about your transactions with us, our affiliates, and others;
- Information we receive from a consumer reporting agency; and
- Information that is generated electronically when you visit our website and use our Internet Banking.
Privacy for Internet Users
Our commitment to safeguard your privacy also extends to the Internet. If you are just browsing through our website, we do not request any personally identifiable information, nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an email or complete an application online if available. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided. Service providers hosting our website and Internet banking service may collect general information on our website visitors simply to help us provide banking and other financial services to you online. They collect information on our behalf for security and statistical purposes. The information collected for these purposes may include:
- The Internet address (referral site) which brought you to our web site;
- The date and time you access our site;
- The name and version of your web browser;
- The Internet service provider you used when you accessed our site;
- Your Internet Protocol (IP) address; and
In the future, we may use aggregate, general, non-personally identifiable information collected through the Internet to help us market our products and services.
Additional information about IP addresses and cookies are provided below.
Internet Protocol (IP) Addresses
An IP address is a number that's automatically assigned to your computer whenever you're on the Internet. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. When collecting information for us, does not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous. may use IP addresses to audit the use of our site. They can and will use IP addresses to identify a user when necessary for security purposes.
What is a Cookie?
A cookie is a very small text file sent by a web server and stored on your hard drive, your computer’s memory, or in your browser so that it can be read back later. Cookies cannot “read” information about you from your computer or be used to “steal” information about you; and cookies don’t carry viruses. Cookies are a basic way for a server to identify you (most cookies actually identify the computer you happen to be using at the time, not you personally). Cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies help sites recognize return visitors and they perform a very important function when you engage in secure Internet banking.
Disclosure of Information
- We do not disclose any nonpublic personal information about our customers, former customers, website visitors, except as permitted by law.
- We must provide certain customer account information to service providers, so that we may process your Internet banking transactions.
- We do not sell any of your personal information.
- We will not disclose any medical information that you provide to us, unless you specifically authorize its disclosure.
External Third-Party Links
Our website has several links to other third-party sites. These links to external third parties are offered as a courtesy and a convenience to our customers. We are not responsible for the privacy and security practices or the content of linked third-party sites.
Third-party merchants may collect personal information from you when you visit their websites. For example, they collect personal information from you when you provide billing information or send them an email. Some third-party merchants may also send you a cookie to collect data on your Internet usage and preferences. When you click on advertisements at third party sites, the advertising company may also send you a cookie. With the exception of our service providers, we do NOT have access to the information collected by any third party, nor can we control how they use this information. If you have questions or concerns about the privacy policies and practices of linked third parties, please review their websites and contact them directly.
Plains State Bank has developed strict policies and procedures to safeguard your personal information. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
Our Internet Banking service provider, has also developed security policies and procedures to protect the customer information that they must collect and maintain to help us process your banking transactions over the Internet. They have developed a sophisticated security system to ensure your customer information is protected on the Internet and within their data center environments.
Privacy of Children
Plains State Bank respects the privacy of children. We do not knowingly collect names or any other personally identifiable information from children. We do not knowingly market to children nor do we allow children to open accounts online if available without parental consent. Our website may include linked third-party sites that would be of interest to children. We are not responsible for the privacy and security practices of these sites. Parents should review the privacy policies of these sites closely before allowing children to provide any personally identifiable information.